FAQs
Q: Are Beauty Icon products suitable for all skin types?
A: Yes! Our products are dermatologist-tested and formulated to suit all skin types, including sensitive and acne-prone skin.
Q: Are your products cruelty-free?
A: Absolutely. Beauty Icon is a cruelty-free brand — we never test our products on animals.
Q: Do your products contain parabens or sulfates?
A: No. All Beauty Icon formulations are free from parabens, sulfates, and mineral oils, ensuring safe and gentle skincare.
Q: Can I use the Anti-Acne Facewash and Anti-Acne Defence Cream together?
A: Yes, they are designed to complement each other. For best results, use the Anti-Acne Facewash first, followed by the Defence Cream and then an Oil-Free Moisturizer.
Q: What’s the best skincare routine for pigmentation or dark spots?
A: We recommend using the Anti-Pigmentation Cream with our Brightening Facewash and Brightening Lotion for an even, glowing complexion.
Q: Is the Oil-Free Moisturizer good for oily or acne-prone skin?
A: Yes, it provides lightweight hydration without clogging pores or leaving a greasy feel.
Q: How often should I apply sunblock?
A: Apply Beauty Icon Sunblock every morning as the last step of your skincare routine and reapply every 2–3 hours when outdoors.
Q: Are your products suitable for teenagers?
A: Yes, our anti-acne range and oil-free formulas are gentle enough for teenage skin.
Q: How can I contact customer support?
A: You can reach our team through the Contact Us page or email us at support@beautyicon.com.
Q: What’s the shipping cost?
Shipping cost vary based on the size of your order and the area you want it to be delivered. Actual cost is calculated at the checkout.
Q: How many days it will take to deliver my package?
We usually deliver within 5-7 working days but it varies on events, sale, or in case of unfavorable circumstances.
Q: What’s the way out if my order doesn't arrive?
If your order is overdue, contact us via email, WhatsApp or call. We will figure out with the carrier and will inform you the further way out.
Q: How do I make changes to my order?
If your order has not shipped, email us with your order number and do let us know what changes you wanna make.
Q: Do we take orders over a phone call or through messengers?
Yes, you can easily place your order manually by providing your details and choice.
Q: Is it necessary to have an account for order placement?
No, you can order as a guest but having a Beauty Icon’s account will enhance your shopping experience by keeping you up to date with newsletters, storing your billing/shipping information and ensuring faster checkouts.
